Returns & Exchanges

Due to the perishable nature of our fresh meal deliveries, we cannot accept physical returns of food items. If there is an issue with your order, please contact us within 24 hours of delivery so we can make it right.

Return Process

• 1.
  Inspect Your Delivery

  Immediately check your meals upon arrival to ensure everything is present and the packaging is intact and cold.

• 2.
  Document Issues

  If any meals are damaged or incorrect, take clear photos of the items and the shipping label for our quality control team.

• 3.
  Contact Support

  Email our customer service team or call us directly within 24 hours of receipt to report any discrepancies or quality concerns.

• 4.
  Resolution Process

  Once reviewed, we will issue a credit to your account or process a refund for the affected items to ensure your satisfaction.